Privacy Policy

Pixaro is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, request a demo, contact our team, or use our retail software services.

By using our website or services, you agree to the practices described in this policy.

We may collect the following categories of information:

• Contact details such as your name, email address, business name, and store address.
• Business and transactional information needed to deliver our order management services.
• Technical information such as IP address, browser type, device identifiers, and usage analytics.
• Communications you send us through forms, email, or other support channels.

We collect information directly and automatically, including when you:

• Fill out forms on our website or request a demo.
• Communicate with us by email or through the contact page.
• Use our applications, website features, or connected platform integrations.
• Visit our site, where standard analytics and browser technologies may collect usage data.

We use collected information to operate and improve our business, including to:

• Provide, maintain, and improve our services.
• Respond to questions, requests, and support needs.
• Manage accounts, onboarding, billing, and service delivery.
• Monitor platform performance, prevent fraud, and protect security.
• Send product, service, or operational updates where permitted by law.

We do not sell your personal information. We may disclose information only as needed:

• To service providers and partners who support our operations under confidentiality obligations.
• To fulfill the purpose for which you provided the information.
• To comply with legal obligations, court orders, or lawful requests.
• To protect our rights, customers, systems, or business from fraud, abuse, or security threats.
• As part of a business transfer, merger, or acquisition, subject to appropriate safeguards.

We may use cookies and similar technologies to remember preferences, understand site usage, and improve the experience of our website and applications. You can control cookies through your browser settings, although disabling them may affect certain features.

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, but we work to protect the data entrusted to us.

We retain information only as long as needed for legitimate business purposes, contractual obligations, legal compliance, dispute resolution, and enforcement of our agreements.

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict certain personal information we hold about you. You may also opt out of promotional emails by using the unsubscribe link in those messages.

To make a privacy-related request, please contact us at support@pixaro.ai.

Our website and products may integrate with or link to third-party services. Their privacy practices are governed by their own policies, so we encourage you to review them separately.

Our services are intended for business use and are not directed to children. We do not knowingly collect personal information from children through our website or services.

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.